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Frequently Asked Questions
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Q. My Power Cordz™ don't fit
through the cable inlet hole on my shifters; what should I do? |
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A. Note:
The shifters which have inlet hole issues which we are
aware of are the SRAM X.0, Shimano LX and XT.
Please let us know if you
encounter this issue on other mechanisms.
Solution 1: |
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Reduce the size of the end of cord to fit through
the inlet and then pull the cord through the inlet. (this takes a bit of
finesse to cut the cord length-wise in half) |
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 Using an X-acto® or other very sharp blade, cut
the Cord lengthwise 2 inches (5 cm) or more
- Cut out the fibers
- Cut half of the coating diagonally to keep from
catching while feeding the end through.
- Feed the end through the inlet hole gently, using
needle nose pliers to pull the Cord if needed.
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Solution 2: |
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Enlarge the shifter inlet holes' diameter (because
this procedure modifies other manufacturers parts, we cannot recommend
this option. It may void your warranty and/or damage the shifter).
The hole needs to be opened only slightly, Power Cordz™ are larger by
0.012 inches (0.3mm) in diameter. |
- Use an old rough steel cable as a file, pulling
it back and forth to open up the inlet.
- Heat a stiff wire, old cable or old spoke. Apply
just enough heat (a lighter works well) to the wire to soften the
plastic around the inlet hole and enlarge it.
- Drill out the hole with a 1/16” or 1.6mm drill bit.
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Q. I'm having difficulty threading the
Cordz through my new
housing. How can I avoid this? |
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A. Before starting to thread the
cordz through your housing, use a very sharp blade or scissors to cut
the cord end at a 45° angle with no fibers protruding. The fibers are
very resistant to cutting, so use the sharpest blade you have available.
We have found an X-acto® type knife to work the best. This should permit
the cord to thread easily through any type of housing. |
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Q. As a professional cyclist, can I get a professional rate to
purchase Power Cordz™? |
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A.
Not yet.
Io DuPont will implement a professional program soon. When this
program is implemented, it will be announced in our
email newsletter and qualified
professionals will be able to buy through this program. |
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Q. Will
Derailleur Cordz™
work with Sram XO trigger shifter? |
A. The
Derailleur
Cordz™ will
work with Sram XO Trigger shifters without modification.
Click here for instructions with photos
(courtesy of a user) |
Boise, ID 83703